I have a user who takes photos on the job frequently and uses BB Desktop software to upload photos. Lately he has been getting an error stating "BlackBerry Desktop Software has stopped working" when attempting the sync his pictures. This happens every time. I uninstalled the software from his PC and re-installed it, but I still received the same error. His PC meets all of the requirements for the software. I am unsure what exactly is causing this issue. Please help
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