Synchro with BB desktop manager

I saved my contacts on my laptop using BB desktop manager. I then reset my Bold 9900. When trying to synchronize my contacts from the laptop to the smartphone, I received the following message: 

Runtime error!

Program...6)\Research In Motion\Blackberry DesktopRim.Desktop.exe

This application has requested the Runtime to terminate it in an unsual way.

Please contact the application's support team for more information.

How to contact the team?

I live in Belgium. If someone can send me a email address...

Thanks in advance

Alain