I am having an issue with my desktop manager software. When I plug my phone into my computer it says there is an update available so I proceed to do the update.
Then I get a message saying: "An updated Blackberry Desktop software component must be installed before you can"
So I hit "install"
Then it says "there was an error downloading the blackberry desktop software... try again"
I have tried again and even went as far as fully removing the program from my computer and going on the blackberry site a redownloading Blackberry desktop software and I still keep getting the error message.
HELP! please!