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BlackBerry Link Crashes On WIndows 10

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Hi

Having recently upgraded to Windows 10 when my Link tries to connect to my phone it crashes and brings up a debug option.  Have truied running it in compatability mode but still the same issue.

Here is snapshot from my event log:

 

Fault bucket 107491848112, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: BlackBerryLink.exe

P2: 1.2.4.39

P3: 55637b50

P4: KERNELBASE.dll

P5: 10.0.10240.16384

P6: 559f3b2a

P7: e06d7363

P8: 000b3e28

P9:

P10:

Attached files:

C:\Users\BadenhoA\AppData\Local\Temp\WER68EB.tmp.WERInternalMetadata.xml

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_BlackBerryLink.e_9fba1aac560c8d76af76923fef9eac3fb958dc_0dbcc0f8_1701cdc0

Analysis symbol:

Rechecking for solution: 0

Report ID: 82e3e6a8-fff7-4361-bee1-d194c95316dd

Report Status: 0

Hashed bucket: 69424a3def5429c0ebf077c502622248

 

 

Thanks

Anton Badenhorst


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