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Bold 9900 - Backup | Security Wipe | Restore - Contacts Lost

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Hello,

 

I backed up my BB 9900 using Blackberry Desktop Software.

 

I then performed a 'Security Wipe'.

 

Following that, I restored the data from the file using Blackberry Desktop Software.

 

Most of my contacts are missing (it appears I have most that are older than 2-3 years)

 

If I choose the option of 'Select Device Data & Settings', under 'Address Book', there are 3712 contacts, which sounds about right.

 

I am hopeful that these 3712 contacts are somewhere in the file, just not accessible for some reason.

 

I need help to find out why?

 

Greatly appreciative in advance.


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