I've begun having a problem when i perform a sync to my Outlook email account. I have a Bold 9930 and I'm using Blackberry Desktop Software v7.1, downloaded directly from this Blackberry website.
I get the following error message:
Synchronization Error:
CRTranRec::GetLinkedRecordId:Invalid Linked Record Id
I tried doing a repair on the software but it repeatedly gives me the following message:
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'Blackberry Desktop Software.msi' in the box below.
I cannot find this file anywhere, either on my pc or online. Can you please provide a solution.
Just an aside you.....having the ability to sync my BB with Outlook is really the only reason I keep a BB. Otherwise I would just switch to an Android or iPhone. If I cannot do this, then I will say goodbye to Blackberry.
Thank you,
James C