Quantcast
Channel: BlackBerry® Desktop Software topics
Viewing all 876 articles
Browse latest View live

Bluetooth sync problem

$
0
0

Hi, bb9900 with a new pc, windows 7 x64.

The blackberry is already paired with pc bluetooth, but when i try the scan function on pc blackberry software it tell's me that it can't find any bluetooth device...any hints?

thanks


Corrupt Calender Entry

$
0
0

I am syncing my BB 9800 TO Outlook.


When syncing, I am getting "Synchronization Error". It noted that a calender entry was corrupt and should be deleted. So I deleted it - and the entire series in fact.

 

My BB still sees it and won’t allow the sync saying I need to delete it...except it's no longer there.

 

Any help is appreciated!!

Where is my backup??

$
0
0

Hi there,

 

Im really hoping someone can solve this for me....

 

Before getting rid of my old blackberry I backed up using the Desktop Software. I also downloaded all of my photos onto my PC. At the time this all seemed to work fine. However I have now just gone back to the backup folder and it appears to be empty?! As does the folder I created to keep the downloaded photos!

 

Are the files there and encryped or something? I did delete the desktop software recently to make room on my PC, but assumed the backup folder and folder with downloaded photos would not be touched!? (Especially since I moved the photo folder onto my external harddrive) If the files would have been deleted with the software is there any way of restoring them?

 

Any help greatly appreciated as I had hundreds of photos stored that I really don't want to lose :(

Blackberry to outlook siync freezing

Problem with resorting

$
0
0

Hello all, 

 

a couple of weeks back my BB (9790) was stolen. Luckily i've made a backup of the data.

 

I recently received a new BB (9720) and did a restore of the data that was on the previous backup and activated the device on our company BB server.

 

This weekend however I came to realise a lot of contacts had not been copied over to the new Blackberry.

 

When I look up that amount of data in the restore data from  Select data to restore\ select device data and settings\ I can see that in my original backup I had 4534 contacts in my Address book. Backing up my phone today I see that there are only 3050 contacts remaining. Thus missing 1500 or 30%.

 

How can I make sure to recoup the previous 4534 contacts. 

 

thanks,

 

Charles

 

 

 

contacts and calendar dont sync with outlook 2013 (win8) - working with IPhone 5S and Ipad air

$
0
0

Dear all,

i just moved to a new PC (former: Sony Vaio pro with win 7 pro, outlook 10 > new: sony vaio duo with win 8, outlook 13 from office 365 home). i used to sync outlook contacts and calendars with blackberry and iphone and ipad on my old notebook using desktop manager from blackberry.

Now with my new PC, ipad and iphone are still working fine and they sync with outlook: new entries on outlook calendar and new contacts are added to my mobile and vice versa but when i connect my Blackberry Bold i don get any of the updates. 

i confirm that i am using the latest version of the desktop manager 7.0.

my desktop manager organizer is set up to sync both ways for both calendar and contacts

Any idea please? 

thank you in advance for your help

MC

A GOOD HINT OF HOW TO PREVENT BLACKBERRY FROM FAILING - ANSWERING USER NEEDS

Synchronization CONTACT Error

$
0
0

HI.. i need help.. try to synchro my contacts with my bb boldd 9900 to my microsoft outlook. From total of 900++ contacts, they only sync with 200++ contacts with error message.. i already turn off my wireless sync on my bb.. error message came out below:-

 

Synchronization Error

CRTranRec::GetLinkedRecordld : Invalid linked record ld

 

 


Problems w/ Outlook 2010 syncing to my BBC Torch 9850

$
0
0

After an upgrade to MS office 2010, my contacts will not update, nor will my organizer. I've deleted and reinstalled BB desktop software and when trying to sync, I'm will get a Redemption error message. If have no clue what that means. Then another error will pop up that says, No Microsoft Outlook Profile set up. Every seems to be set up correctly.  

 

I also removed my email from my phone and reinstalled it, and nothing. Not only that, but I can't change my default contact list from my Hotmail to my work email contacts. 

 

Any insight would be appreciated. I'm ready to by a new phone!

 

Thanks

Sync Windows-Calendar with BB 9900 on Win 7

$
0
0
Hello forum,

as the topic says I'm searching for a way to sync my BB 9900 via BB Desktop Manager with the Windows-Calendar (known from Windows Vista) on Windows 7.

The article http://www.blackberry.com/btsc/KB12268 says that the BB Desktop Manager 6.1 should even support Windows-Calendar on Windows 7.

So i transferred the Windows-Calendar program files from a Vista installation to my Win7 installation and also added the registry entries after exporting them from the Vista installation (There are tutorials on the web how to do this).

But still the BB Desktop Manager does not recognize the Windows-Calendar on my Win7 machine even when running in Windows Vista compatibility mode. I also tried the version 7.1 of the BB Desktop Manager.

Can somebody tell me what the requirements are (registry entries, ini files, settings, ...) so that the BB Desktop Manager recognizes the Windows-Calendar application?

Thanks in advance and best regards,

JackBlerry

BB desktop manager is not friendly and it doesn't work at all

$
0
0

Hi,

 

for log times I tried to connect my BB Bold 9780 to my PC (at home as well as at work) and it's a nightmare

after all the trouble, I just quit, se render, give up

next step is forget BB, as soon as possible

bye, 

 

AM

CR TranRec::GetLinkedRecordId

$
0
0

I tried to sync my calendar from my device to my desktop without replacing all calendar entries. It didn't work. Blackberry Desktop Manager wanted to delete records from my divice which I was not ready to delete. So I synced from my device to my desktop (Outlook 2010) and replaced all calendar entries. The result was that it cleared out my desktop calendar and then gave me an error message (CR TranRec::GetLinkedRecoredId  Invalid linked record ID) I have turned on the log and viewed it to try to determined which calendar entries may be causing the problem but while there are errors noted in the log, there is no way to link and error with a calendar entry. I'm stuck.

Synchro with BB desktop manager

$
0
0

I saved my contacts on my laptop using BB desktop manager. I then reset my Bold 9900. When trying to synchronize my contacts from the laptop to the smartphone, I received the following message: 

 

Runtime error!

Program...6)\Research In Motion\Blackberry DesktopRim.Desktop.exe

This application has requested the Runtime to terminate it in an unsual way.

Please contact the application's support team for more information.

 

How to contact the team?

 

I live in Belgium. If someone can send me a email address...

 

Thanks in advance

 

Alain

Cannot sync from device to PC a second time

$
0
0

Having problems with my home PC I used a work PC to sync pictures and videos there, so i could edit the videos and photos.

 

But now my home PC is better and I tried syncing them again to it. But no luck. I did leave all the same items on the phone. Got the message There are no files. or something to that effect.

 

Is it the case that files etc. cannot be transferred more than once to a PC from the phone?

If the files are still on the phone, why can't I sync them as often as i want to as many devices as i want?

 

Or is there some other issue here?

 

I know I could send the files from one PC to the other, but that should be unnecessary. Besides, I want to keep the files as the best quality: the more files get transferred here and there, the more risk of errors creeping in. I want the original files on the phone transferred to my home PC to work on them.

 

 


 

BlackBerry Link odd behaviour

$
0
0
On unplugging my Z10 from my Windows 7 machine, Link no longer sees the phone wirelessly connected, BUT the Z10 quite happily sees the computer in its file browser.

Any ideas?

BlackBerry Link odd behaviour

$
0
0
moved to " BlackBerry® Link" board

Blackberry Desktop Software has stopped working

$
0
0

I can't find a recent thread for this problem so would appreciate any known fix.

 

I've had no changes to my laptop which is running Windows Vista Business and has run Blackberry Desktop Software with no problems.

 

I've tried to uninstall and reinstall three times no, and still get "Blackberry desktop software has stopped working"

 

I can't sync or back up, it's incredibley frustrating.

Black berry link

$
0
0

Blackberry link is not synchronising contacts with OS 10.  I am using a Q10 ( os 10.2.1.2947) and link version with MS office 2013.

 

Both contacts and calendars when synced individually, calendar synchronises smoothly.

Till recenlty the contacts used to update.   Now the error meesage is "unable to commit change to device"

 

any advice?

Black berry link

Office 2013 Support (7.1 b42)

$
0
0

Are there any plans to introduce support for Office 2013 for BB Desktop Software 7.1 at any time in the future?

 

Thanks.

Viewing all 876 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>